Feeds:
Posts
Comments

Lately I’ve been hearing a lot about the essential role that public libraries are playing in the regeneration of Scotland’s communities.  An example of this is happening right now in Craigmillar
in Edinburgh where work has just begun on the development of a new neighbourhood and library centre.    Replacing a number of tired and old buildings this cutting edge facility will be a hub for the local community; housing a number of council services, partner agencies and of course a library service that’s responsive to the needs and expectations of 21st century users.  Exciting times for the residents of Craigmillar!

Take a quick peek at the 3D walkthrough of the new centre.    Impressive stuff.  Can’t wait to visit when it opens in 2013!:)


									

On Tuesday I attended the annual CILIP Umbrella conference for the first time. I had been invited by LIRG to present the findings of my literature review on methodologies for measuring the value of public libraries. Here’s a link to my presentation and a link to the final paper; and a selection of links to interesting library valuation studies that I’ve published on Voices for the Library.

I had a great time at the conference.  Lots of networking opportunities, lively debates and friendly faces.  Hoping to return next year:)

The Library and Information Research Group (LIRG) has just published my article on methods for demonstrating the value of public libraries.  The article provides a  literature review of existing quantitative and qualitative evaluation methodologies for demonstrating value across a variety of sectors and analyses the pros and cons of:

  • Auditing
  • Return on Investment Studies

    © Christine Rooney-Browne 2011

  • Social Impact Audits
  • Ethnography
  • Tracking Surveys
  • Customer Profiling
There’s a lot of really interesting case studies in the article and I’m sure some of the methodologies could help us to develop more appropriate models for measuring our own value!

I’ll also be presenting on this topic at the annual Umbrella Conference on 12th July 2011 at the University of Hertfordshire in Hatfield.    So, if you’re interested in demonstrating the value of public libraries pop along to my session at 11.45am:)



									

I’m down in Leeds at the moment for a workshop on Measuring the Value of Public Libraries: The fallacy of footfall and issues as measures of Public Libraries. I’m really excited because I’ll be participating in a group Delphi session for the first time ever.We’ll be working on developing appropriate methods for evaluating the value and impact of public libraries. There will also be talks by Annie Mauger (CILIP), Roy Clare (MLA), Dr Adam Cooper (DCMS & CASE), Carolynn Rankin (Leeds Met).The delegate list also adds to the excitement.  Lots of interesting people participating, including Bob Usherwood! And as anyone who reads this blog knows, his research in the area of social impact & public libraries has been an inspiration to me. I can’t wait to meet him in person!

Although my own research in this area has shown that a perfect methodology for measuring the value of public libraries does not exist we’ll hopefully come up with more appropriate methods than those that are in place just now.   I’m off to work on the Individual Delphi questions before tomorrow’s session.  I’ll let you all know how it goes!:)

I’ve been on maternity leave for the past 9 months which explains the lack of activity on my blog:) .  I don’t return to work officially until June but now that my beautiful baby girl is a little bit older I’m getting some time to do bits and pieces of research – yeah!

Just spent the morning catching up on all the news from the library community. The most exciting of which (I think) is that Lauren Smith has been nominated as a Library Journal Mover & Shaker 2011.

Lauren’s done some amazing work over the past year, including campaigning tirelessly to Save Doncaster Libraries and working as co-ordinator and spokesperson for the excellent Voices for the Library campaign .  The future for public libraries in the UK looks brighter thanks to people like Lauren!  :)

A full list of Movers and Shakers 2011 can be found here.

Just read a post on Brian Kelly’s blog about a free event that UKOLN and Mimas are running in Manchester on 24th May.    Although the event is aimed primarily at those already involved in JISC-funded work it will also be of interest to those of us involved in evaluating the impact of services, improving user engagement and demonstrating value.  Unfortunately I can’t make it to the event but I’ll hopefully be able to follow the discussions via Brian’s Twitter feed on the day:)

For more details about the event, including learning objectives and event timetable visit the UKOLN website.


Newcastle City Library at night

One of the most inspiring sessions at The Edge 2010 conference came from Tony Durcan, Head of Culture, Libraries & Lifelong Learning, Newcastle Council; and Councillor John Shipley, Leader of Newcastle Council.   Tony and John talked about Newcastle’s new City Library: a 7 year PFI development project costing £24m and resulting in a fantastic new library for the people of Newcastle; a public space boasting 8,300 square metres of books, PCs, resources, advice; and a café, of course.  The new library opened in November 2009 and by the end of January 2010 reported impressive figures:

  • 792.000 visitors – 35,000 new members – 396,000 items loaned

Undoubtedly Newcastle’s new library is a huge success and I think that’s partly to do with Tony Durcan’s infectious enthusiasm coupled with strong support from Cllr John Shipley.  I don’t think I’ve ever come across a Council Leader who has spoken so passionately about the value of public libraries.    He just ‘gets it!’ And following his positive and inspiring talk there were calls from the audience  to ‘clone him’:)

Here’s a few gems of wisdom from John’s talk (I’ve paraphrased):

  • If we want to build social  inclusion in our communities we need to build libraries where people want to be
  • City centres without free public spaces, like libraries, are only welcoming to those who have cash to spend
  • Governments should invest in public libraries because it’s the right thing to do!
  • Everyone in society can participate in the public library experience: it’s a majority service rather than a minority service
  • We shouldn’t be shy about demanding extra expenditure because public libraries are cheap & lead to a more inclusive society which leads to lowered costs elsewhere on things like crime, health, education…
  • We need to stop focussing on statistics because they reveal nothing about the true value of the public library
  • We need to make a stronger case for our public libraries – if we can communicate value successfully then politicians will invest!

I think he’s telling us that ‘the ball’s in our court’.  And in order to secure the future of public libraries WE need to make the case for our libraries; challenge misconceptions and communicate value – in a language that those holding the purse strings can easily understand!

Follow

Get every new post delivered to your Inbox.

Join 753 other followers