Methods for demonstrating the value of public libraries…

The Library and Information Research Group (LIRG) has just published my article on methods for demonstrating the value of public libraries.  The article provides a  literature review of existing quantitative and qualitative evaluation methodologies for demonstrating value across a variety of sectors and analyses the pros and cons of: Auditing Return on Investment Studies Social [...]

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Important public library impact study published in Scotland…

It’s an exciting time for public libraries in Scotland as we take important steps towards recognising and communicating our impact and value to society, with the help of a timely quality assurance tool! The Public Library Quality Improvement Matrix (PLQIM) was introduced by the Scottish Library and Information Council in 2007 to “provide a robust method for [...]

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